Performance


At HIA! Digital Network, we approach performance improvement from a holistic viewpoint. Performance improvement is not just one thing. There are many interdependencies. Finding the key priority determinants and focusing attention on these to get “quick wins” without causing unintended consequences is both an art and a science.

We believe that the key to getting sustainable performance improvements is in embedding the right behaviours into the system through setting clear expectations, investing in people, processes and technology and the monitoring and communicating performance regularly.

The following diagramme shows how we prioritize improvement opportunities:

Specialist Capabilities


1. Performance improvement, programme management & risk advisory services

  • Internet Generation (IGEN)
  • Performance improvement, programme management & risk advisory services

2. Strategy, digital transformation and performance improvement

  • VSolution
  • Strategy, digital transformation and performance improvement

3. Programme management, risk advisory services & process improvement

  • ST Consulting & Advisory
  • Programme management, risk advisory services & process improvement