Technology is both an enabler and a disrupter.

The nature and speed of change through technological advances places a significant burden on the organization to absorb/adjust to the impact of the changes.

This has two possible outcomes:

• Through embracing technological change, the organization is able to survive, grow and succeed; or conversely
• Through slow adoption of technological innovations, performance may be negatively impacted and threaten the long survival of the business.

At HIA! Digital Network, we believe that through embracing digitalization and automation, organizations are able to enhance competitive advantage. Effective deployment of technology should support the organisation in setting and achieving its strategic and operational objectives.